Frequently Asked Questions

Everything you need to know about ordering custom buckles from BBIG Designs

Ordering & Customization

How do I order a custom buckle?

Contact us through our Request Quote page or email us directly. We'll discuss your vision, provide design options, and guide you through the entire process.

What is the minimum order quantity?

We have no minimum order quantity. Whether you need one buckle or 500, we're here to help.

Can you recreate my logo or design?

Absolutely! Send us your logo, tournament design, or custom artwork. Our team will work with you to create a buckle that perfectly captures your vision.

How long does it take to receive my order?

Production time varies depending on order size and complexity. Typically, custom orders take 4-6 weeks. Rush orders may be available—contact us to discuss your timeline.

Do you offer design services?

Yes! Our team can help design your buckle from scratch or refine your existing concept. Design consultation is included with every custom order.

Materials & Craftsmanship

What materials do you use?

We use premium metals including Sterling Silver, Brass, Copper, and Nickel. All materials are carefully selected for durability and beauty.

Are your buckles really handcrafted?

Yes, 100%! Every buckle is hand-cut using a jeweler's saw and meticulously finished by skilled artisans. No two pieces are exactly alike.

How do I care for my buckle?

Wipe with a soft cloth after each wear. For deeper cleaning, use a metal polish specific to your buckle's material. Avoid harsh chemicals and excessive moisture.

Will my buckle tarnish?

Natural patina may develop over time, adding character. Regular cleaning and proper storage will maintain its original finish. Sterling silver pieces may require occasional polishing.

Pricing & Payment

How much do custom buckles cost?

Pricing varies based on design complexity, materials, and quantity. Contact us for a detailed quote tailored to your project.

What payment methods do you accept?

We accept major credit cards, checks, and wire transfers. Payment terms can be discussed for large orders.

Do you offer bulk discounts?

Yes! Volume pricing is available for tournament packages and large corporate orders. Contact us for a custom quote.

Shipping & Returns

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and times vary by location. Contact us for specific details.

How is my order shipped?

Orders are carefully packaged and shipped via USPS or FedEx with tracking. Signature confirmation is available upon request.

What is your return policy?

We stand behind our work with a lifetime guarantee. If you're not completely satisfied, contact us within 30 days for a resolution.

Do you offer a warranty?

Every BBIG Designs piece comes with a lifetime guarantee against defects in materials and craftsmanship. We'll repair or replace any defective item.

Tournament & Corporate Orders

Can you handle large tournament orders?

Absolutely! We specialize in member-guest tournaments, championships, and corporate events. We've created buckles for events with 200+ participants.

Do you offer complete tournament packages?

Yes! Our packages can include buckles, belts, ball markers, divot tools, and presentation boxes—everything you need for a memorable event.

Can you match my club's colors and branding?

Yes! We work closely with you to incorporate your club's colors, logo, and aesthetic into the design.

Do you number buckles for tournaments?

Yes, each buckle can be individually numbered. This is a popular feature for member-guest tournaments and championships.

Other Questions

Where are you located?

We're proudly based in Colorado, USA. All our buckles are handcrafted right here in the Rocky Mountain state.

Can I visit your workshop?

We don't have a public showroom, but we'd love to discuss your project! Contact us to schedule a consultation.

Do you work with resellers or distributors?

Yes, we work with golf shops, pro shops, and promotional product distributors. Contact us to discuss partnership opportunities.

I have a question that's not listed here.

No problem! Reach out via our contact page or email us directly. We're here to help.

Still Have Questions?

We're here to help! Reach out and let's discuss your project.