Help
Shopping the site, ordering custom work, and what happens after you order.
Belts, apparel, and accessories in the shop are ready to order and ship. The Sale tab has finished one-of-one buckles from the workshop. Custom buckles and tournament orders are quoted, not bought off the shelf.
Belt sizes are listed by waist. Order the size you wear in pants, and if you sit between two sizes, choose the larger one. Contact us before ordering if you are unsure and we will help.
Yes. Every belt in the shop is cut to pair with our buckles. Leather straps snap on and off so the same buckle can move between straps.
Yes. Each one is a single finished piece, hand-cut for a past project or as a design study. When it sells, it is gone, and the listing disappears.
Checkout is handled by Shopify. Major credit cards and the wallets shown at checkout are accepted. Tax and shipping are calculated before you confirm.
Often, yes. Use the contact page and tell us which item and what you would like on it. Logo work is quoted as a custom order.
Send us your logo, event, or idea through the contact page. We come back with design options and a quote, then handcraft the pieces once the design is approved.
Yes. Custom buckles are made in runs, so there is a minimum quantity. Tell us about your project and we will confirm whether it fits and what the pricing looks like.
Yes. Send the artwork you have, even a rough one, and we will work it into a buckle design for your approval before anything is cut.
It depends on quantity and design complexity. Plan on several weeks from design approval, longer for large tournament runs. We give a firm timeline with the quote. Ask about rush production if you are working against a date.
Yes. Design is part of every custom order, whether we start from your finished artwork or from a conversation.
Yes. Each buckle can carry its own number, a popular touch for member-guests and championships.
Yes. Buckles, matching belts, ball markers, divot tools, and presentation boxes can all be bundled. A dedicated package builder is coming to the site; until then, describe what you want on the contact page.
Sterling silver, brass, copper, and nickel, with resin and enamel fills for color.
Yes. Every buckle starts as sheet metal and is cut with a jeweler's saw, then finished by hand. No two are identical.
Wipe it with a soft cloth after wear. For a deeper clean, use a polish made for the metal. Avoid harsh chemicals and long exposure to moisture.
Metal develops a patina over time, which most people like. Regular wiping keeps the original finish. Sterling silver may want an occasional polish.
Orders ship with tracking. Shop items leave once they are packed; custom orders ship when the run is finished. Details are on the shipping page.
Yes. International rates and times vary by destination, and any duties or taxes are the buyer's responsibility.
Shop items can be returned or exchanged within the window on the returns page, unworn and in original packaging. Custom pieces are returnable only for a defect or a mismatch with the approved design.
Every BBIG piece carries a lifetime guarantee against defects in materials and craftsmanship. We repair or replace.
Colorado, USA. Everything is made here.
There is no public showroom, but we are happy to talk through a project. Reach out through the contact page.
Yes. Golf shops, pro shops, and promotional product partners are welcome to get in touch.
Send it through the contact page or email info@bbigdesigns.com.